Shipping policy

We currently ship within Australia only, via Australia Post.

Shipping cost
A flat rate of $11.70 applies to all orders, Australia-wide.

Processing time
Orders are packed and posted within 2 business days. Once your order is on its way, you'll receive an email with tracking details.

Packaging
Every order is posted in a 100% recyclable and waterproof mailer bag.

Delivery
Delivery times depend on your location and Australia Post. Please make sure your shipping address is correct at checkout, as we can't be responsible for orders sent to an incorrect address.

Lost or delayed parcels
If your parcel hasn't arrived within the expected timeframe, please contact us at storycloth@gmail.com with your order number and we'll help track it down.